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FAQs


We offer a large variety of Linux distributions. We are sure that you will find yours.

CentOS 6.3
CentOS 6.2
CentOS 5.8
Debian 6.0
Debian 5.0
Fedora 17
Fedora 16
Gentoo 2012-07
Gentoo 2012-01
Arch 2012-07
Arch 2012-01
Slackware 13.37
Slackware 13.1
Scientific Linux 6.3
Scientific Linux 6.2
Ubuntu 12.04
Ubuntu 11.10 
Ubuntu 10.04 

All distributions are available in both 32 and 64 bit. If you need a custom distro, please contact us here.

Location : Phoenix, AZ - US
Test IP : 198.15.95.246

Location : Newark, NJ - US
Test IP : 67.196.118.194 

At the moment only PayPal is accepted, We have an alternative Payment method for our Indian Customers i.e., Payumoney, where you can pay through debit, credit cards and Internet Banking.Please note that you have to have a "verified" PayPal account in order for us to be able to process your order. All payments from unverified accounts will be refunded.

Cloudcandy provides a 99.9% uptime guarantee on all hardware, and on network connectivity. In any given month, if your service is down for more than 0.1% in a given month, you may request a pro-rated credit for the down-time.

Accounts are provisioned instantly after order. You should receive your VPS details a few minutes after your payment. *Further verification steps might be required.

Yes, all your resources are guaranteed.

Absolutely. You can upgrade/ downgrade your existing service on-the-fly. Just let us know with your request by submitting a ticket.

Not yet. IPv6 is available in all the locations we have. However, we have not launched offering IPv6 yet.

Yes, we have 2 days money back guarantee. If, for any reason, you are not satisfied with your service within the first 7 days of your service, we will refund your money completely.

Yes we can. Just let us know with your needs using our contact page.

Yes, We offer Windows based VPS.

Please check out our Terms of Service and AUP for this

A new OS(operating system) reload is one-click away! Mess it up until you get what you need!